Support
Quick answers first. A real person after that.
How do I share my Health Summary?
Open You, then Prepare summary. Check what is in it, tap Share, and choose Share as PDF or Copy as text. Or tap Show a doctor and hand them your phone.
What if the PDF will not open?
Go back to Share and choose Copy as text, then paste it wherever you need it. Still stuck? Email support with your app version and what happened.
What if it started before I logged it?
Log it the day you notice it, and say when it really began in your own words, like "started around the weekend". Your record keeps both: the date you wrote it and what you said.
How do I record a change in my routine?
On Home, tap Something changed, pick a category, add your own words if you like, then tap Log change. It is dated the day you log it.
Contact support
Write to support@ever-since.app. One person reads it, and that person is the one who built the app.
Something is broken
Tell us what you tapped and what happened, your iPhone model and iOS version, and the app version if you know it. Leave out passwords, codes and record contents.
Something is missing
Say so. It goes on the list, and the list is short enough that things on it get built.
You want your record deleted
Open You, then Privacy & Security, then Delete all data. Read the scope shown before confirming. To delete your account itself, use You, then Account, then Delete account. Apple subscriptions are separate; manage them in iPhone Settings.
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